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OUR WEB SITE
www.RBAinformationdesign.com.au. For short articles see: Rob's Perspective
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About Rob
- Robert Barnett
- Canberra, ACT, Australia
- Rob has had over 40 years experience in information design, public-use forms, electronic forms, user-centred procedure manuals and forms management. In May 1998 became the first person outside North America to receive the Jo Warner Award from the Business Forms Management Association. This was only the eighth time the Award has been made in the forty year history of the Association. In 2006 he was commissioned to advise the Australian Government on new standards for social security type forms. After extensive error analysis and usability testing, the new standards have been successfully implemented, reducing user errors and greatly speeding up the application process. He is currently writing a new text book on reducing user errors based on this and similar projects.
My favourite personal links
My favourite business links
- Apple Computer
- ARMA International - managing records & information
- Business Forms Management Association
- Computer History Museum
- DigiBarn Computer Museum
- On-line Dictionary of Computing
- Robert C. Williams Paper Museum
- Society for Technical Communication
- Stephen Page's Books on Manuals
- The Ben Graham Corporation
- The Early Office Museum
- UX Matters - Usability
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- computer systems (1)
- design (3)
- efficiency (1)
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- errors (2)
- Form design (9)
- forms (4)
- Forms Management (2)
- government (2)
- Graphic Converter (1)
- iPhone (1)
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- knowledge management (1)
- label alignment (1)
- leadership (2)
- Mac (1)
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- manuals (3)
- observational studies (1)
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- paper (1)
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- psychology (1)
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